Frequently Asked Questions (FAQ)
General Services
What services does Apollo-CIS provide?
Apollo Computer Internet Services offers a complete range of technology solutions including professional web design, reliable web hosting, SEO optimization, ADA compliance services, custom-built computers, video editing, database development, and ongoing technical support. We provide full-spectrum tech, tailored for you.
Do you work with both businesses and individuals?
Yes, we work with small businesses, organizations, and individual clients. Whether you need a professional business website or personal tech support, we can create solutions that fit your needs and budget.
Can I hire Apollo-CIS for just one service, or do I need a package?
You can choose either — many clients start with one service (such as web hosting or SEO) and later expand to other services as their needs grow.
Web Design
How long does it take to design a website?
Most standard websites are completed in 2–4 weeks once all content is provided. More complex projects may take longer, but we’ll give you a clear timeline before we start.
Will my website be mobile-friendly and ADA compliant?
Yes. All our websites are fully responsive for mobile, tablet, and desktop, and we build with ADA accessibility in mind, including proper fonts, color contrast, alt text, keyboard navigation, accessible forms, and more.
Can you redesign an existing website?
Absolutely. We can modernize the design, improve functionality, and optimize it for better search engine performance while keeping your branding consistent.
Web Hosting
What’s included in your hosting plans?
Our hosting includes fast, secure servers, daily backups, SSL certificates, email accounts, malware protection, and ongoing technical support.
Do I need to transfer my domain to host with Apollo-CIS?
No. We can host your website while you keep your domain registered elsewhere, or we can manage your domain for you for convenience.
What security measures do you provide for hosted websites?
We include SSL encryption, daily backups, server monitoring, and malware scanning to keep your site safe and secure.
SEO & Marketing
How does Apollo-CIS improve my search engine rankings?
We optimize your site with proper keyword usage, fast loading speeds, ADA compliance, mobile-friendly design, and relevant content that answers your customers’ search queries. We also provide ongoing SEO maintenance for long-term results.
How long before I see results from SEO services?
SEO improvements can take 2–6 months to show significant results, depending on your industry and competition.
Do you offer ongoing SEO maintenance?
Yes, we can monitor rankings, refresh content, and adjust keywords to keep your site competitive.
Custom Computers
Can you build a custom computer to my exact specifications?
Yes. We work with you to design and build a computer tailored to your needs, whether for gaming, video editing, business, or general use.
Do you require full payment upfront for custom builds?
Yes. Due to parts ordering, we require payment in full at the time of ordering. You’ll receive a signed agreement with full specifications before work begins.
What is the typical turnaround time for a custom system?
Most builds are completed within 7–14 days after parts arrive.
Support & Maintenance
Do you offer ongoing website updates and support?
Yes. We can handle content updates, security patches, and technical support so your site stays secure and up to date.
What happens if my website goes down?
Contact us immediately. We’ll prioritize restoring your site and resolving the issue as quickly as possible.
Can you provide training so I can update my own website?
Absolutely. We can provide step-by-step training so you can manage your own site confidently.
Pricing & Payments
How much do your services cost?
Prices vary depending on the service. Web hosting starts at $130/year, and web design packages are priced based on features and complexity. Contact us for a free quote.
Do you offer payment plans?
Yes, for certain services such as website design, we offer milestone-based payment schedules.
Are there any additional fees I should be aware of?
We’re upfront about all costs. The only potential extras would be for premium plugins, stock images, or additional requested features outside the agreed project scope.